Shipping policy
Shipping Policy
Last updated: June 25, 2025
📦 Processing Time
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You’ll receive a confirmation email with tracking information once your order is shipped.
đźšš Shipping Options & Rates
| Shipping Method | Cost | Estimated Delivery |
|---|---|---|
| Economy | FREE | 4–6 business days |
| Standard | $9 | 2–4 business days |
| Express | $28 | 1–2 business days |
Delivery time estimates are based on carrier transit times and do not include order processing time.
đź“Ť Order Tracking
Once your package ships, you’ll receive an email with a tracking number. Please allow up to 24 hours for tracking info to update.
🏠Local Pickup (Optional)
If you're local and want to pick up your order in person, contact us via email or DM after placing your order to coordinate pickup.
âť— Delivery Issues
MoCo is not responsible for lost, stolen, or delayed packages caused by the shipping carrier. Please double-check your shipping address before submitting your order. If you run into issues, feel free to reach out — we’ll do our best to help.
Tracking & Issues
You will receive a shipping confirmation email (and SMS, if you opted in) with tracking information as soon as your order ships. If your package shows no movement for more than 14 days, please contact moretomoco@gmail.com and we’ll work with the carrier to resolve the issue.